Ideas and Tips

5 Steps to Handle Mistakes Made by Family Members in the Business

  1. Tell them you love them.
  2. Calmly and with true curiosity, ask them to walk you through their thinking at the time they made the mistake.
  3. In a coaching tone of voice, ask them what they would do differently to handle this same situation in the future.
  4. Ask them what they will do to correct the mistake and the date that will be completed.
  5. Tell them you love them.